We are NUH TECH LLC FZ ("Company," "we," "us," "our"), a company registered in the United Arab Emirates at PO Box: 410377,Dubai.
We operate the website https://www.sulfiya.com (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").
SULFIYA, is a Real Estate Rental Management System. With our user-friendly SaaS web application, you can eliminate complexities and streamline your Rental Property management operations for maximum efficiency.
At SULFIYA, we prioritize your satisfaction and strive to provide the best service possible. Our refund policy is designed to offer you peace of mind while ensuring fairness and transparency.
30-Day Money Back Guarantee:
We offer a 30-day money-back guarantee on our services. If you are not satisfied with your purchase within the first 30 days of service, you are eligible for a full refund. This guarantee applies to new customers and serves as an opportunity for you to experience our offerings risk-free.
Service Cancellation:
Customers can cancel their service at any time. Upon cancellation, your service will remain active until the end of your current billing month. We want to ensure that you receive the service you paid for until the end of the billing period, giving you ample time to transition to an alternative solution if needed.
Please note the following points regarding our refund and cancellation policy:
- Refunds are processed within 7 to 10 Working days from the date of your refund request.
- Refunds will be issued using the same payment method used for the original purchase.
- Refunds are applicable only to the initial purchase and do not cover subsequent renewals or additional services.
- Our 30-day money-back guarantee does not apply to cases of violation of our terms of service or misuse of our services.
- We are committed to delivering exceptional service and addressing any concerns you may have. If you have questions or need assistance, please don't hesitate to contact our support team at support@sulfiya.com. Your satisfaction is our top priority.
NUH TECH LLC FZ
support@sulfiya.com
22/08/2023
